Role of service quality and customer satisfaction in predicting customer loyalty
Vikas Singla
| Year of publication: |
2013
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|---|---|
| Authors: | Singla, Vikas |
| Published in: |
Journal for global business advancement : JGBA. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-966X, ZDB-ID 21933832. - Vol. 5.2012, 3, p. 248-259
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| Type of publication: | Article |
|---|---|
| Language: | English |
| Source: |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10010117375