Running on empty: experience preferred

Purpose – This article's aim is to provide insights into issues encountered in maintaining library technologies and electronic collections on a limited budget and with limited personnel. Design/methodology/approach – The article uses real world experiences and anecdotal evidence to provide commentary on the vital role that space design plays in creating an atmosphere that is conducive to learning. Findings – Spaces designed with a basis in both form and function are preferable to those designed solely from a practical point of view. In addition to appropriate resources, technologies, and staffing, libraries must also provide appropriate and inspiring learning spaces for library users to enjoy and experience Originality/value – The article examines one library's efforts to re‐establish an identity and brand in a physical environment that has not kept pace with social and cultural changes and shifts in consumer expectations over the course of the past 30 years.