Salespeople and teams as stakeholder and knowledge managers : a service-ecosystem, co-creation, crossing-points perspective on key outcomes
Year of publication: |
2024
|
---|---|
Authors: | Plouffe, Christopher R. ; DeCarlo, Thomas E. ; Fergurson, J. Ricky ; Kumar, Binay ; Moreno, Gabriel ; Schmitt, Laurianne ; Sleep, Stefan ; Volpers, Stephan ; Wang, Hao |
Subject: | Buyer | Co-creation | Crossing point | Customer | IDSR | Internal | Performance | Sales ecosystem | Seller | Teams | Verkaufspersonal | Salespeople | Arbeitsgruppe | Team | Kundenintegration | Customer integration | Stakeholder | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing | Verkauf | Selling | Performance-Messung | Performance measurement | B-to-B-Marketing | Business-to-business marketing | Lieferantenmanagement | Supplier relationship management | Betriebliche Wertschöpfung | Value creation |
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