Scratch my back and I'll scratch yours : the impact of user effort and recommendation agent effort on perceived recommendation agent quality
Dimitrios Tsekouras, Ting Li, Izak Benbasat
| Year of publication: |
2022
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|---|---|
| Authors: | Tsekouras, Dimitrios ; Li, Ting ; Benbasat, Izak |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 59.2022, 1, p. 1-15
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| Subject: | Perceived effort | Perceived quality | Recommendation agents | Social exchange theory | Personalisierung | Personalization | Prinzipal-Agent-Theorie | Agency theory | Austauschtheorie | Produktqualität | Product quality | Leistungsmotivation | Work motivation | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.im.2021.103571 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013259514