Segmenting multichannel consumers across search, purchase and after-sales
Year of publication: |
November 2016
|
---|---|
Authors: | Sands, Sean ; Ferraro, Carla ; Campbell, Colin L. |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 33.2016, p. 62-71
|
Subject: | Retailing | Multichannel | Channel management | Vertriebsweg | Distribution channel | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Online-Handel | Online retailing | Marketingmanagement | Marketing management | Multikanalvertrieb | Multichannel strategy | Electronic Commerce | E-commerce | Marktsegmentierung | Market segmentation |
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