Self-service and traditional check-outs in a retail setting : an analysis of perceptual differences and satisfaction drivers
by Stephan Zielke, Britta Lietke, Waldemar Toporowski and Madlen Boslau
| Year of publication: |
2008
|
|---|---|
| Authors: | Zielke, Stephan ; Lietke, Britta ; Toporowski, Waldemar ; Boslau, Madlen |
| Published in: |
Marketing : journal of research and management. - Munich : Beck, ISSN 1860-4404, ZDB-ID 2186262-X. - Vol. 4.2008, 1, p. 24-37
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| Subject: | Einzelhandel | Retail trade | Selbstbedienung | Self-service | Ladengeschäft | Retail outlet | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003709018