Sensitivity analysis and ranking a private bank branches by data envelopment analysis based on service quality approach
Year of publication: |
2013
|
---|---|
Authors: | Tavakoli, Mohammad Mehdi ; Shirouyehzad, Hadi ; Dabestani, Reza |
Published in: |
International journal of financial services management : IJFSM. - Olney, Bucks. : Inderscience Enterprises, ISSN 1460-6712, ZDB-ID 2193369-8. - Vol. 6.2013, 2, p. 105-117
|
Subject: | data development analyses | operation | service quality | bank | sensitivity analysis | Dienstleistungsqualität | Service quality | Data-Envelopment-Analyse | Data envelopment analysis | Bank | Sensitivitätsanalyse | Sensitivity analysis | Bankgeschäft | Banking services |
-
Tavakoli, Mohammad Mahdi, (2013)
-
George, Sajeev Abraham, (2016)
-
A six sigma and DEA framework for quality assessment in banking services
Delahoz-Domínguez, Enrique, (2024)
- More ...
-
Tavakoli, Mohammad Mehdi, (2013)
-
Tavakoli, Mohammad Mehdi, (2016)
-
Tavakoli, Mohammad Mehdi, (2013)
- More ...