Sentiment analysis and topic modelling on user-generated content in hospitality : a case study on customer perceptions in Ho Chi Minh City, Vietnam
Thai-Doan Dang, Manh-Tuan Nguyen, Giang-Do Nguyen
| Year of publication: |
2024
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|---|---|
| Authors: | Thai-Doan Dang ; Manh Tuan Nguyen ; Giang-Do Nguyen |
| Published in: |
Journal for international business and entrepreneurship development : JIBED. - Genève [u.a.] : Inderscience Enterprises, ISSN 1747-6763, ZDB-ID 2447683-3. - Vol. 16.2024, 2, p. 165-183
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| Subject: | customer perceptions | Ho Chi Minh City | hospitality | machine learning | sentiment analysis | topic modelling | user-generated content | Social Web | Social web | Vietnam | Viet Nam | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Krankenhaus | Hospital | Kundenintegration | Customer integration | Künstliche Intelligenz | Artificial intelligence | Emotion |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/JIBED.2024.141309 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015057207