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Reflections on context in service research
Voss, Christopher A., (2016)
Perceived Value in Open Service Environments
Bartenwerffer, Torsten von, (2006)
Sustainability in service research
Büttgen, Marion, (2023)
Service Systems Implementation
Demirkan, Haluk, (2011)
The Science of Service Systems
On looking into Vargo and Lusch's concept of generic actors in markets, or “it's all B2B … and beyond!”
Spohrer, James C., (2011)