Service design as a sensemaking activity : insights from low-income communities in Latin America
Carla Cipolla and Javier Reynoso
| Year of publication: |
2017
|
|---|---|
| Authors: | Cipolla, Carla ; Reynoso, Javier |
| Published in: |
Designing for service : key issues and new directions. - London : Bloomsbury Academic, ISBN 978-1-4742-5012-2. - 2017, p. 147-161
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| Subject: | Dienstleistungsinnovation | Service innovation | Designer | Designers | Niedrigeinkommen | Low income | Sensemaking-Ansatz | Sensemaking approach | Indigene Völker | Indigenous peoples | Mexiko | Mexico | Brasilien | Brazil |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011613561