Service inclusion for tourists with disabilities : scale development and validation
Maheen Iqbal Awan, Amjad Shamim and Muhammad Shoaib Saleem and Shahbaz Shabbir Gill
| Year of publication: |
2022
|
|---|---|
| Authors: | Maheen Iqbal Awan ; Shamim, Amjad ; Muhammad Shoaib Saleem ; Gill, Shahbaz Shabbir |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 36.2022, 7, p. 977-990
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| Subject: | Disability | Scale development and validation | Service inclusion | Service marketing | Tourism and hospitality industry | Tourists | Transformative service research (TSR) | Well-being | Gastgewerbe | Hospitality industry | Kundenzufriedenheit | Customer satisfaction | Behinderte | Disabled persons | Dienstleistungsqualität | Service quality | Dienstleistungsmarketing | Services marketing | Tourismus | Tourism | Tourismuswirtschaft | Tourism industry | Urlaubsverhalten | Holiday behaviour | Dienstleistungssektor | Service industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSM-09-2021-0364 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013407632