Service innovation : a new conceptualization and path forward
Year of publication: |
2020
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Authors: | Gustafsson, Anders ; Snyder, Hannah ; Witell, Lars |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 23.2020, 2, p. 111-115
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Subject: | service innovation | research agenda | new service development | service design | Dienstleistungsinnovation | Service innovation | Innovation | Dienstleistung | Services | Dienstleistungssektor | Service industry | Innovationsmanagement | Innovation management | Produktentwicklung | New product development |
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