Service intelligence and service science : evolutionary technologies and challenges

Ho-fung Leung, Dickson K.W. Chiu, and Patrick C.K. Hung, editors

"This book presents the emerging fields of service intelligence and service science, positioning them as the most promising directions for the evolution of service computing, demonstrating the critical role such areas play in supporting service computing processes"--Provided by publisher.

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Year of publication:	2011
Other Persons:	Leung, Ho-Fung (contributor) ; Chiu, Dickson K. W. (contributor) ; Hung, Patrick C. K. (contributor)
Institutions:	IGI Global (contributor)
Publisher:	Hershey, Pa : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA)
Subject:	Dienstleistungssektor \| Service industry \| Dienstleistung \| Services \| Dienstleistungsqualität \| Service quality \| Technischer Fortschritt \| Technological change \| Evolutionsökonomik \| Evolutionary economics \| Dienstleistungsmanagement \| Service management \| Web Services \| Künstliche Intelligenz

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Extent:	Online-Ressource(electronic texts (272 p. : ill.))
Type of publication:	Book / Working Paper
Type of publication (narrower categories):	Aufsatzsammlung
Language:	English
Notes:	Includes bibliographical references Restricted to subscribers or individual electronic text purchasers Mode of access: World Wide Web Also available in print.
ISBN:	978-1-61520-820-3 ; 978-1-61520-819-7 ; 978-1-61692-359-4 ; 1-61520-819-4 ; 978-1-61692-359-4 ; 978-1-61520-819-7
Other identifiers:	10.4018/978-1-61520-819-7 [DOI]
Classification:	Webmanagement ; Künstliche Intelligenz
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10011726881