Service management : an integrated approach
ed. by Paul Gemmel; Bart Van Looy; Roland Van Dierdonck
| Alternative title: | Services management |
|---|---|
| Year of publication: |
2013 ; 3. ed.
|
| Other Persons: | Gemmel, Paul (ed.) ; Van Looy, Baart (contributor) ; Van Dierdonck, Roland (contributor) |
| Publisher: |
Harlow : Pearson |
| Subject: | Dienstleistungsmanagement | Service management | Dienstleistung | Management |
| Description of contents: | Table of Contents [swbplus.bsz-bw.de] |
| Extent: | XXXII, 505 S. graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Lehrbuch ; Textbook |
| Language: | English |
| Notes: | Früher u.d.T.: Services management Includes bibliographical references and index First published: London : Pitman, 1998 2. ed.: Harlow [u.a.] : Financial Times/Prentice Hall, 2003 |
| ISBN: | 978-0-273-73203-7 ; 978-0-273-73203-7 ; 9780273732037 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010228093