Service operations management : case studies of architectural firms' commitment to quality assurance
Alan D. Smith; O. Felix Offodile
| Year of publication: |
2011
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|---|---|
| Authors: | Smith, Alan D. ; Offodile, O. Felix |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 9.2011, 2, p. 141-161
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| Subject: | Qualitätsmanagement | Quality management | Projektmanagement | Project management | Beziehungsmarketing | Relationship marketing | Architekturbüro | Architecture firm | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009270128