Service orientation: the derivation of underlying constructs and measures
| Year of publication: |
2012
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|---|---|
| Authors: | Oliveira, Pedro ; Roth, Aleda V. |
| Published in: |
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA. - Bingley : Emerald, ISSN 0144-3577, ZDB-ID 7624499. - Vol. 32.2012, 2 (3.2.), p. 156-191
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