Service process design and management
Steven W. Rayburn, Sidney T. Anderson, and Kendra Fowler
| Year of publication: |
2020
|
|---|---|
| Authors: | Rayburn, Steven W. ; Anderson, Sidney T. ; Fowler, Kendra |
| Published in: |
The Routledge handbook of service research insights and ideas. - London : Routledge, ISBN 978-0-8153-7253-0. - 2020, p. 227-240
|
| Subject: | USA | United States | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Prozessmanagement | Business process management | Dienstleistungsinnovation | Service innovation |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Other identifiers: | 10.4324/9781351245234-12 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012238639