Service quality, administrative process, and citizens' evaluation of local government in the US
Gregg G. van Ryzin
| Year of publication: |
2015
|
|---|---|
| Authors: | Van Ryzin, Gregg G. |
| Published in: |
Public management review. - Abingdon : Taylor & Francis, ISSN 1471-9037, ZDB-ID 2046437-X. - Vol. 17.2015, 3, p. 425-442
|
| Subject: | Government performance | trust | citzen satisfaction | Dienstleistungsqualität | Service quality | Kommunalverwaltung | Local government | Öffentliche Verwaltung | Public administration | Vertrauen | Confidence | Kundenzufriedenheit | Customer satisfaction | Öffentliche Dienstleistung | Public services | Bürgerbeteiligung | Public participation | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010502826