Service quality and financial performance analysis in low-cost airlines : an integrated multi-criteria quadrant application
Emrah Durmaz, Şahap Akan, Mahmut Bakır
| Year of publication: |
2020
|
|---|---|
| Authors: | Durmaz, Emrah ; Akan, Şahap ; Bakır, Mahmut |
| Published in: |
International journal of economics and business research : IJEBR. - Genève [u.a.] : Inderscience Enterprises, ISSN 1756-9869, ZDB-ID 2537709-7. - Vol. 20.2020, 2, p. 168-191
|
| Subject: | airline | LCC | low-cost carrier | quadrant analysis | financial performance | service quality | MCDM methods | Dienstleistungsqualität | Service quality | Fluggesellschaft | Airline | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Niedrigpreisstrategie | Low-cost strategy | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | Luftverkehr | Air transport |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJEBR.2020.109149 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012271196