Service quality and its effects on consumer outcomes : a meta-analytic review in spectator sport
Rui Biscaia, Masayuki Yoshida and Yukyoum Kim
| Year of publication: |
2023
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|---|---|
| Authors: | Biscaia, Rui ; Yoshida, Masayuki ; Kim, Yu Kyoum |
| Published in: |
European Sport management quarterly : ESMQ. - London : Taylor & Francis, ISSN 1746-031X, ZDB-ID 2199044-X. - Vol. 23.2023, 3, p. 897-921
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| Subject: | service quality | Meta-analysis | satisfaction | spectator sport | value | Dienstleistungsqualität | Service quality | Meta-Analyse | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Sport | Sports | Sportveranstaltung | Sport event | Sportmarketing | Sports marketing | Profisport | Professional sports |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/16184742.2021.1938630 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014283560