Service quality attributes on customers' perceived value and behavioral intention of district health centres : a moderating effect of health-care subsidy
Pimtong Tavitiyaman, Tin-Sing Vincent Law, Yuk-Fai Ben Fong and Tommy K.C. Ng
| Year of publication: |
2024
|
|---|---|
| Authors: | Tavitiyaman, Pimtong ; Law, Tin-Sing Vincent ; Fong, Yuk-Fai Ben ; Ng, Tommy K. C. |
| Published in: |
International journal of quality and service sciences. - Bingley [u.a.] : Emerald, ISSN 1756-6703, ZDB-ID 2490487-9. - Vol. 16.2024, 2, p. 251-269
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| Subject: | Behavioural intention | District health centres (DHCs) | Health-care subsidy | Input–process–output (IPO) approach | Service quality | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Gesundheitswesen | Health care system | Subvention | Subsidy | Gesundheitsversorgung | Health care | Konsumentenverhalten | Consumer behaviour | Krankenhaus | Hospital |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJQSS-10-2023-0170 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015078345