Service quality decisions for express delivery companies with learning effect
Jing Shao, Qinglong Gou, Juzhi Zhang and Liang Liang
| Year of publication: |
2014
|
|---|---|
| Authors: | Shao, Jing ; Gou, Qinglong ; Zhang, Juzhi ; Liang, Liang |
| Published in: |
International journal of applied management science. - Olney, Bucks. : Inderscience, ISSN 1755-8913, ZDB-ID 2481912-8. - Vol. 6.2014, 3, p. 191-211
|
| Subject: | express delivery | learning effect | service | price war | Dienstleistungsqualität | Service quality | Lernprozess | Learning process | Kurierdienst | Courier services | Preismanagement | Pricing strategy |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011283870