Service quality gap and tourists' satisfaction at rural destination : an empirical examination
Year of publication: |
2011
|
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Authors: | Lo May Chiun ; Abang Azlan Mohamad ; Songan, Peter ; Yeo, Alvin W. |
Published in: |
International journal of leisure and tourism marketing : IJLTM. - [Olney] : Inderscience Enterprises, ISSN 1757-5567, ZDB-ID 2512436-5. - Vol. 2.2011, 2, p. 337-352
|
Subject: | Agrotourismus | Rural tourism | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Malaysia |
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