Service Quality Measurement Using SERVQUAL. An Applied Comparative Study on Customer Perceptions and Expectations under an International Approach
Year of publication: |
2014
|
---|---|
Authors: | MONGAY, Jorge |
Published in: |
Expert Journal of Marketing. - Sprint Investify. - Vol. 2.2014, 2, p. 82-85
|
Publisher: |
Sprint Investify |
Subject: | service quality | study abroad | education | international | marketing | customer satisfaction |
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