Service quality, relationship benefit and experience value in the auto repair services sector
Year of publication: |
2020
|
---|---|
Authors: | Hong, Jinpyo ; Kim, Boyoung |
Published in: |
Journal of Open Innovation: Technology, Market, and Complexity. - Basel : MDPI, ISSN 2199-8531. - Vol. 6.2020, 2, p. 1-15
|
Publisher: |
Basel : MDPI |
Subject: | auto repair service | customer relationship | experience value | relationship benefit | service quality |
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