Service quality, service value, customer satisfaction and behavioural intentions of internet telephony
Pei-Chun Lin; Mei-Hsin Chiang
| Year of publication: |
2011
|
|---|---|
| Authors: | Lin, Pei-chun ; Chiang, Mei-hsin |
| Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 15.2011, 3/4, p. 261-280
|
| Subject: | Internettelefonie | Internet telephony | Dienstleistungsqualität | Service quality | Preis | Price | Kundenzufriedenheit | Customer satisfaction | Taiwan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009235604