Service robots : applying social exchange theory to better understand human-robot interactions
Year of publication: |
2022
|
---|---|
Authors: | Kim, Hyunsu ; So, Kevin Kam Fung ; Wirtz, Jochen |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 92.2022, p. 1-15
|
Subject: | Human-robot interaction | Rapport | Service robots | Social exchange theory | Trust | Uniqueness neglect | Roboter | Robot | Austauschtheorie | Vertrauen | Confidence | Soziale Beziehungen | Social relations |
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