Service robots in long-term care : a consumer-centric view
Eva Kipnis, Fraser McLeay, Anthony Grimes, Stevienna de Saille, and Stephen Potter
| Year of publication: |
2022
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|---|---|
| Authors: | Kipnis, Eva ; McLeay, Fraser ; Grimes, Anthony ; De Saille, Stevienna ; Potter, Stephen |
| Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 25.2022, 4, p. 667-685
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| Subject: | artificial intelligence | consumer vulnerability | emotions | Long-term care | service inclusion | service robots | value | Häusliche Pflege | Domestic care | Künstliche Intelligenz | Artificial intelligence | Roboter | Robot | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Altenhilfe | Elderly care | Pflegeversicherung | Long-term care insurance | Emotion |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10946705221110849 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013396032