Service robots in organisational frontlines : a retail managers' perspective
Patrick Meyer, Angela Roth, Klaus Gutknecht
| Year of publication: |
2023
|
|---|---|
| Authors: | Meyer, Patrick ; Roth, Angela ; Gutknecht, Klaus |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 70.2023, p. 1-10
|
| Subject: | Service robots | Human-robot interaction | Retailing | Management perspective | Technology adoption | Roboter | Robot | Einzelhandel | Retail trade | Handelsmanagement | Retail management | Innovationsakzeptanz | Innovation adoption | Dienstleistungsmanagement | Service management | Kundenservice | Customer service |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2022.103173 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014240292