Service science, management, engineering and eOrganisations
Year of publication: |
2008
|
---|---|
Authors: | Weinhardt, Christof ; Studer, Rudi ; Holtmann, Carsten ; Schnizler, Björn ; Ankolekar, Anupriya |
Published in: |
Service science, management and engineering : education for the 21st Century. - New York, NY : Springer US, ISBN 0-387-76577-8. - 2008, p. 295-301
|
Subject: | Unternehmensdienstleistung | Business services | Dienstleistungsmanagement | Service management | Dienstleistung | Services | Dienstleistungssektor | Service industry | Leistungsbündel | Bundling strategy |
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