Service science : the foundations of service engineering and management
Year of publication: |
2014
|
---|---|
Authors: | Qiu, Robin G. |
Publisher: |
Hoboken, New Jersey : Wiley |
Subject: | Dienstleistungsinnovation | Service innovation | Dienstleistungsmanagement | Service management | Holismus | Holistic approach | Sozialtechnologie | Social engineering |
Description of contents: | Table of Contents [gbv.de] ; Description [catalogimages.wiley.com] |
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