Service science : the opportunity to re-think what we know about service design
Chris Voss and Juliana Hsuan
| Year of publication: |
2011
|
|---|---|
| Authors: | Voss, Christopher A. ; Hsuan Mikkola, Juliana |
| Published in: |
The science of service systems. - New York, NY [u.a.] : Springer, ISBN 1-4419-8269-8. - 2011, p. 231-244
|
| Subject: | Dienstleistung | Services | Forschung | Research | Informationstechnik | Information technology | Unternehmensarchitektur | Enterprise architecture | Theorie | Theory |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009127301