Service sells : exploring connections between customer service strategy and the psychological contract
Leanne Cutcher
| Year of publication: |
2008
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| Authors: | Cutcher, Leanne |
| Published in: |
Journal of management & organization : journal of Australian and New Zealand Academy of Management. - Maleny, Qld. : eContent Management, ISSN 1833-3672, ZDB-ID 22677963. - Vol. 14.2008, 2, p. 116-126
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| Type of publication: | Article |
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| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009892921