//-->
Embracing uncertainty in value-based selling by means of design thinking
Luotola, Hanna, (2017)
Sustaining traditional handmade designs : Laludas Shoe Maker
Krishnamurti, Shivakumar, (2017)
Probabilistic selling in quality-differentiated markets
Zhang, Zelin, (2015)
GRAMPIES: a new breed of consumers comes of age
VanDerMerwe, Sandra, (1987)
Getting "Customer lock on" through innovation in services
VanDerMerwe, Sandra, (2003)
Euro-consumers in 1992
VanDerMerwe, Sandra, (1989)