Should you trust your techie? There are two types of IT manager - the nerd and the accidental enthusiast. Nerds are out of fashion, but can you rely on an enthusiast to keep you away from an embarrassing performance in front of the Public Accounts Committee?
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Public finance : the business monthly of the public sector. - London : Public Finance, ISSN 1352-9250, ZDB-ID 11697313. - 1998 (04.12.), p. 30-38
Towards the flexible craftsman : [a report of a study of the current developments and possible future education, training, work and role of maintenance engineering craftsmen in the process industries]
Cross, Michael, (1985)
Cross, Michael, (1990)
Cross, Michael, (1981)
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