Significance of knowledge management process and customer relationship management for stimulating innovation capability : empirical analysis, PLS-SEM approach
Year of publication: |
2024
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Authors: | Zia, Umair ; Zhang, Jianhua ; Xiaoyun, Du ; Jinyan, Liu |
Published in: |
International journal of knowledge management studies : IJKMS. - Olney, Bucks. : Inderscience Enterprises Ltd., ISSN 1743-8276, ZDB-ID 2232955-9. - Vol. 15.2024, 1, p. 17-37
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Subject: | customer relationship management | innovation capability | knowledge management process | Wissensmanagement | Knowledge management | Beziehungsmarketing | Relationship marketing | Innovationsmanagement | Innovation management | Innovation |
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