Smart green nudging : reducing product returns through digital footprints and causal machine learning
| Year of publication: |
2025
|
|---|---|
| Authors: | Zahn, Moritz von ; Bauer, Kevin ; Mihale-Wilson, Cristina ; Jagow, Johanna ; Speicher, Maximilian ; Hinz, Oliver |
| Published in: |
Marketing science. - Baltimore, Md. : INFORMS, ISSN 1526-548X, ZDB-ID 2023536-7. - Vol. 44.2025, 4, p. 954-969
|
| Subject: | artificial intelligence | consumer returns | causal forest | digital footprint | electronic commerce | nudging | Künstliche Intelligenz | Artificial intelligence | Electronic Commerce | E-commerce | Online-Handel | Online retailing | Digitalisierung | Digitization | Konsumentenverhalten | Consumer behaviour | Nudge |
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