Smart service interactional experience for family travelers : scale development and validation
Year of publication: |
2025
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---|---|
Authors: | Zhang, Tingting (Christina) ; Lu, Lu ; Chi, Oscar Hengxuan ; Lu, Can ; Cobanoglu, Cihan |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 49.2025, 4, p. 667-687
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Subject: | family travelers | smart hotels | smart service interactional experience | scale development | validation |
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