Standards, best practices and codes of ethics impact on IT service quality : the case of Slovenian IT departments
Džangir Kolar, Aleš Groznik
| Year of publication: |
2017
|
|---|---|
| Authors: | Kolar, Džangir ; Groznik, Aleš |
| Subject: | standard | ISO | best practices | code of ethics | ITSM | quality of service | SEM | Dienstleistungsqualität | Service quality | Standardisierung | Standardization | Unternehmensethik | Business ethics | Qualitätsmanagement | Quality management | Standard | Slowenien | Slovenia |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.15458/85451.39 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012268344