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Process quality control : troubleshooting and interpretation of data
Ott, Ellis R., (2005)
Statistical process control
Oakland, John S., (2003)
Improving almost anything : ideas and essays
Box, George E. P., (2006)
Oakland, John S., (2008)
Total quality management : text with cases
Total quality management and operational excellence : text with cases
Oakland, John S., (2014)