Stay away from fickle supervisor! : supervisors' behavioral fluctuation diminishing the effect of job embeddedness on employees' service behavior
In-Jo Park, Dan Zhu, Tin Doan, Peter Beomcheol Kim
| Year of publication: |
2021
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| Authors: | Park, In-Jo ; Zhu, Dan ; Doan, Tin ; Kim, Peter Beomcheol |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 95.2021, p. 1-10
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| Subject: | Affective commitment | Behavioral fluctuation | Extra-role service behaviors | In-role service behaviors | Job embeddedness | Mitarbeiterbindung | Employee retention | Arbeitsverhalten | Work behaviour | Arbeitskräfte | Workforce | Dienstleistungsqualität | Service quality | Arbeitsleistung | Job performance | Dienstleistungssektor | Service industry | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2021.102893 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012547712