Steering not rowing : Co‐ordination and control in the management of public services in Britain and Germany

Identifies, classifies and compares a number of emerging models of co‐ordination and control in the management of public services which provide a scheme for an initial evaluation of the new “steering models” at the local level in the UK and Germany. Pays particular attention to issues of strategic management in the complex world of markets and networks which are replacing the hierarchical models of co‐ordination in the traditional classic bureaucracy. Discusses the key issues raised by each model in relation to values of public administration.