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Service-dominant logic : a rejoinder to Lusch and Vargo's reply
O'Shaughnessy, John, (2011)
Service-dominant logic : a necessary step
Lusch, Robert F., (2011)
Value co-creation in service logic : a critical analysis
Grönroos, Christian, (2011)
Marketing, the consumer society and hedonism
O'Shaughnessy, John, (2008)
The undermining of beliefs in the autonomy and rationality of consumers