Stochastic modelling of taxpayer assistance centre for performability evaluation
Rosiberto Dos Santos Gonçalves and Eduardo Antônio Guimarães Tavares, Gabriel Alves De Albuquerque Junior, Bruno Silva
Year of publication: |
2017
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Authors: | Gonçalves, Rosiberto dos Santos ; Tavares, Eduardo Antônio Guimarães ; Albuquerque Junior, Gabriel Alves de ; Silva, Bruno |
Published in: |
International journal of business process integration and management : IJBPIM. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-8763, ZDB-ID 2193360-1. - Vol. 8.2017, 1, p. 53-63
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Subject: | stochastic Petri nets | SPNs | government process | performability evaluation | public organisations | taxpayer assistance centre | TAC | Bewertung | Evaluation | Graphentheorie | Graph theory | Modellierung | Scientific modelling | Regierung | Government |
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