Store attribute(s) preference of customers towards organised food and grocery retail outlets : a gap analysis
Year of publication: |
2016
|
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Authors: | Anuradha, A. ; Viswanathan, V. |
Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 10.2016, 1, p. 120-138
|
Subject: | food and grocery retail | customer expectation | retailers' perception | store attributes | Lebensmitteleinzelhandel | Food retailing | Konsumentenverhalten | Consumer behaviour | Lebensmittelhandel | Food trade | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction |
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