Storytelling as a means to increase consumers' processing of financial information
Year of publication: |
2014
|
---|---|
Authors: | Hauff, Jeanett Carlsson ; Carlander, Anders ; Gamble, Amelie ; Gärling, Tommy ; Holmen, Martin |
Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 32.2014, 6, p. 494-514
|
Subject: | Consumer behaviour | Financial services | Communication | Marketing communications | Service marketing | Konsumentenverhalten | Finanzdienstleistung | Kommunikation | Narrative Methode | Narrative method | Marketingmanagement | Marketing management | Dienstleistungsmarketing | Services marketing |
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