Strategic Information Planning –Insights from anAction Research Projectin the Financial Services Industry

The core purpose of strategic information planning (SIP) lies in identifying future directions forinvestments in information technology, information systems and information supply that willassist an organisation to realise its business goals. SIP is a critical challenge and major concernto both academics and practitioners, in particular consultants. While the latter have proposed anumber of formal methodologies and principles of good practice, these are normativerecommendations that are hardly justified through theoretical insight. In fact, SIP is yet to bewell understood theoretically and requires more empirical support. This motivated us to carryout an in depth case study on SIP in a financial service company.[...]