• 1 Motivation for and Introduction to the Study
  • 2 Research Objectives and Research Design
  • 3 Current State of SIP Research
  • 3.1 Process: Strategic Information Planning
  • 3.2 Outcome: Information Strategy
  • 3.3 Contingencies of Strategic Information Planning
  • 4 The Financial Service Corporation
  • 4.1 External Context: Industry
  • 4.2 Internal Business Context
  • 4.3 Stimuli of SIP
  • 5 Information Strategy and Planning at FSC
  • 5.1 Strategic Information Planning
  • 5.2 Information Strategy
  • 6 Discussion: Problems and Propositions
  • 6.1 Strategic Information Planning
  • 6.2 Information Strategy
  • 7 Conclusions