Strategic software quality management : how to incorporate sustainable continuous improvement practices

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Contents -- About the Authors -- 1. Analyzing the Situation -- 1.1. Introduction -- 1.2. Evaluating the Current Situation -- 1.3. Defining the Target Situation -- 1.4. Gap Analysis -- 2. Improvement Areas -- 2.1. Introduction -- 2.2. Collection of Data -- 2.3. Analysis of Data -- 2.4. Identification of Improvement Areas -- 3. Strategy -- 3.1. Introduction -- 3.2. Analysis of Improvement Areas -- 3.3. Review of Different Strategic Tools and Techniques -- 3.4. Determination of the Appropriate Strategic Tools and Techniques -- 4. Progress Tracking -- 4.1. Defining the Progress Indicators -- 4.2. Tracking the Progress -- 4.3. Comparing and Reporting the Progress throughout Time -- 5. Sustainable Continuous Improvement -- 5.1. Continuous Improvement -- 5.2. Sustaining the Continuous Improvement -- Index.