Structuring a training-oriented high performance work system : a systematic review on frontline employees in the service sector

Maria Augusta Siqueira Mathias, Na Fu, and Otávio José Oliveira

Year of publication:	2021
Authors:	Mathias, Maria Augusta Siqueira ; Fu, Na ; Oliveira, Otávio José de
Subject:	frontline employees \| high performance work system \| human resource development \| service quality \| systematic review \| Personalmanagement \| Human Resource Management \| Dienstleistungssektor \| Service industry \| Dienstleistungsqualität \| Service quality \| Arbeitszufriedenheit \| Job satisfaction \| Personalentwicklung \| Human resource development \| Humanressourcen \| Human resources \| Arbeitsorganisation \| Work organization \| Leistungsmotivation \| Work motivation \| Arbeitsleistung \| Job performance

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Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1177/15344843211024028 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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