Study on the impact of fresh food e-commerce logistics service quality on customer satisfaction, customer trust, and repurchase intention
Huizhuo Zhou, Xiaoyu Xing
| Year of publication: |
2022
|
|---|---|
| Authors: | Zhou, Huizhuo ; Xing, Xiaoyu |
| Published in: |
Journal of international trade & commerce. - Seoul, South Korea : Korea International Trade Research Institute, ISSN 2384-1958, ZDB-ID 2920576-1. - Vol. 18.2022, 5, p. 19-35
|
| Subject: | Customer Satisfaction | Customer Trust | Repurchase Intention | Fresh Food E-Commerce | Logistics Service Quality | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Logistikunternehmen | Logistics provider | Logistik | Logistics |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.16980/jitc.18.5.202210 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013483278